New patient experience

Insurance & Superbills

A straightforward explanation of private, out-of-network care and possible reimbursement.

The practice model

Choose care based on trust and fit.

Easton-Hogg Psychiatry & Healthcare operates as a private, out-of-network practice and does not bill insurance directly.

This model is intended to keep clinical judgment, appointment structure, and the patient-provider relationship at the center of care rather than allowing insurance network rules to determine treatment.

Superbills

An optional path to possible reimbursement.

Superbills are available upon request. A superbill is a detailed receipt that may contain information an insurance company requests when reviewing an out-of-network claim.

01

Check your benefits

Ask your insurer whether your plan includes out-of-network benefits and whether a deductible or prior authorization applies.

02

Review the office policy

The office can explain the fee and administrative policy for the requested service.

03

Request a superbill

Request the detailed receipt from the office.

04

Submit the claim

Send the superbill through your insurer’s required process and follow up with the plan about its decision.

A superbill does not guarantee reimbursement. Coverage, allowed amounts, deductibles, documentation requirements, and claim decisions are controlled by the individual insurance plan.

Questions for your insurer

Know what to ask before scheduling.

  • Does my plan include out-of-network mental health or medical benefits?
  • Do I have an out-of-network deductible, and how much remains?
  • What percentage of the plan’s allowed amount may be reimbursed?
  • Do I need prior authorization or a referral?
  • What information must appear on the superbill?
  • How and when do I submit an out-of-network claim?

Payment FAQs

The essentials.

Do you accept insurance?

The practice does not bill insurance directly and is considered out of network. Patients pay the practice according to the policy confirmed before the service.

Is reimbursement guaranteed?

No. Reimbursement depends entirely on the patient’s insurance plan and claim decision.

Can the office tell me what my insurer will reimburse?

The office may explain the superbill process, but only the insurance company can interpret plan benefits or determine reimbursement.

Are payment arrangements available?

Ask the office whether any alternatives are currently available before scheduling. No arrangement should be assumed unless the office confirms it.

Before scheduling

Ask questions before scheduling.

The office can explain the practice’s current fee and administrative policy. Your insurance company remains the source for benefit and reimbursement questions.